FAQ

FAQ

These questions and answers are specific to KCC. For information about coronavirus, please visit the Centers for Disease Control.

Is campus still open?

KCC facilities are closed through April 7, or until Illinois’ disaster proclamation is lifted. Student support services like tutoring, advising, registration, and counseling are available online.

  • Advisors for new and returning students are available by phone Monday through Friday 8 a.m. - 5 p.m. To have an advisor call you, submit the Advising Call Request Form and an advisor will call back within two business days.
  • Returning students can make an appointment for a specific day or time. 
  • General questions can be emailed to advising@kcc.edu
What if I don't know how to take classes online?

You can take an orientation course to learn about Canvas, the learning management system (LMS) used for KCC's online, hybrid and enhanced face-to-face courses. You will log in to Canvas using your KCC username and password. When you log in for the first time, you will see an invitation to take the Canvas's student orientation course. You can click on the announcement or the Help link in the lower left corner of the Canvas screen at any time to enroll.

Are college events affected?

Yes, the college has canceled or postponed all events until the Illinois' “shelter in place” order is lifted. KCC employees who are the event organizers are responsible for informing guests and attendees that their event has been postponed or canceled. This includes KCC events at off-campus venues.

Will spring semester be a week longer because of the extended spring break?

No. There are no plans to extend the semester.

Will my class (including clinical or lab class) continue?

Your professor/instructor will contact you regarding how your class will continue. Most will move to an online format. Clinicals will continue as allowed by the host site. Remote instruction is planned through the end of the Spring 2020 semester.

Is college-related travel affected?

Yes. Effective immediately, all college-sponsored, non-essential travel is suspended until further notice.

Are counseling services still available to KCC students?

Yes, Transformative Growth Counselors are available via SKYPE and/or phone conferencing.  Call 630-423-6010 or visit the website www.transformativegrowth.org. Tell them you are a KCC student.

Additional referral resources are on the Counseling and Referral Services page.

Will KCC still accept deliveries and mail while its facilities are closed?

Yes, we are receiving mail regularly. We will process all incoming items — such as payments to vendors and donations to the KCC Foundation as quickly as possible. FOIA requests will be addressed as soon as it is practical.

More questions?

Go to coronavirus.kcc.edu and choose "contact us" to share your questions or concerns.